Privacy Policy


This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using our service and completing any forms you agree to your data being used for the purposes specified below.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is RDJ Shutters Ltd (company number 5288052) (“RDJ Shutters”).

Information we may collect from you

We may collect and process the following data about you:

  • information that you provide by filling in forms on our site (“our site”);
  • details you provide when submitting an order with us;
  • if you contact us, we may keep a record of that correspondence;
  • information that you send to us in job applications;
  • aggregated information, where we extract non-personal (anonymised) information from the personal data we hold about you.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns.

Location information

We may also use technology to determine your current location (or the location of your IP address). Some of our services are barred from delivery to certain geographical locations; other services require your location data for the features to work.


To enable us to provide you with the best possible experience of our site and services we may obtain information about your general Internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you continue to use our site, you agree to our use of the disclosed cookie file.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookie Name Purpose Expiry
__utma __utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update
__utmt __utmt Used to throttle request rate. 10 minutes
__utmb __utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 mins from set/update
__utmz __utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months from set/update
__utmv __utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update
WordPress Session wordpress_logged_in_{hash} Used to authenticate the current user expire when you close your browser
WordPress Cookie test wordpress_test_cookie Used to test if cookies are enabled expire when you close your browser
Transversal Video player __distillery This cookie is used by Transversal video player to remember where you are in a video so that if playback is interrupted (for example, by losing your internet connection) then you can get right back to where you left off. expire when you close your browser
WordPress Admin configuration wp-settings-{user_id} used to persist a user’s wp-admin configuration. expire when you close your browser
WordPress Action Tracker wp_sharing_{id} used to track whether or not a user has already performed an action. expire when you close your browser
Is Mobile? akm_mobile stores whether a user has chosen to view the mobile version of a site. expire when you close your browser
Is Logged in? wordpress_logged_in* used to check whether the current visitor is a logged in user. expire when you close your browser

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (the “EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored by us on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • to provide you with information, products or services that you request from us or which we feel may interest you, where you have asked us to contact you for such purposes;
  • to carry out our obligations arising from any contracts entered into between you and us;
  • to improve our services and offering to you;
  • where we process the personal data held about you into an aggregated anonymised form, we send that anonymised aggregated data to our suppliers and other partners to help them to provide better services and supplies.

Disclosure of your information

We may disclose your personal information to any member of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006).

We may disclose your personal information to third parties:

  • where this is necessary to provide information, products or services that you request from us (e.g. providing your personal information to our dealers, sub-contractors, importers or similar);
  • subject to your express consent, for general marketing purposes until you advise us that you do not wish your data to be used in this way in which case please indicate this is the case by emailing us at;
  • in anonymised aggregated form to our suppliers and other partners to help them to tailor their services to better suit our general customer requirements;
  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if RDJ Shutters or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal data in order to: comply with any legal obligation; or enforce any agreement between you and us; or protect our rights, property or safety or that of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

We will not process your personal data nor will we pass your personal data onto others for general marketing purposes (although, as mentioned, we may use it to provide you with marketing information where you have asked us to do so). You can change your mind about receiving such information at any time by contacting us at

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

RDJ Shutters Ltd, FAO The Managing Director
Phone: 01923 285288 Email: